General questions helpful to you
All the answers you’ll need
Helpful info questions answered
What power adaptors do I need for Africa?
Power points vary between regions, so please ensure you check the relevant country information included in the online Safari Concierge. If you’re staying in a permanent tented safari camp it might not have any power – instead, you’ll have things like hurricane lanterns and solar-generated hot water. It’s romantic and looks gorgeous, but more importantly it allows these properties to stay sustainable and uphold their commitment to conservation. But don’t worry – you can still charge your devices here! You’ll just need to do so in the main communal area. And if you’re going on a mobile safari, charging facilities will be available in the vehicles. We also recommend that photographers always carry a spare set of batteries (or two) for their camera. A portable charger can also come in handy for smartphone users, especially when you’re on all-day safaris and taking lots of images and videos.
How do I protect myself against mosquitos?
Obviously you don’t want to be bitten by any mozzies, but the main ones to avoid are the mosquitoes that transmit malaria. They primarily bite between 9pm and 5am, so the best protection is cover up from dusk till dawn under a mosquito net. Most tents not only have nets but are also sprayed in the evening and provide you with bug sprays, so you’ll definitely be covered – literally and metaphorically! During waking hours we recommend you wear long trousers and tops with long sleeves, and apply a good insect repellent. Prevention is always better than the cure, so we highly recommend that you take steps to prevent being bitten. Read more about mosquitoes here.
How do I protect myself against tsetse flies?
Tsetse flies – large-fly like insects that can pack a punch if you get bitten – exist in much of Africa. They’re attracted to dark colours (black, brown, navy blue) and movement. So if one takes a liking to you, sit still and try to let it land so you can swat it. We always recommend you pack a good insect repellent, as well as Stingoes or calamine lotion in case you need to treat any stings.
What currencies will I need?
It all depends on which countries you’ll be visiting. South Africa and Namibia use the rand and a few places use euros, but the majority of countries that we cover use US dollars. They do have their own currencies as well, but we recommend you stick with US dollars if possible, as you might find you don’t have time to exchange local currencies and then you’ll be stuck with money you can’t use.
Can I drink local tap water?
While tap water is considered safe in a few of the countries we cover (for example, South Africa and Namibia), we recommend you stick with bottled water or filtered water. This is offered by safari camps and lodges, so drink up! In some city hotels you’ll only receive complimentary bottles upon arrival – after that you’ll need to purchase them from the mini bar (or the outside world), just like in so many hotels all around the world.
See below for our other FAQ sections