Let’s face it, planning a trip to Africa can be overwhelming. Endless online research, clashing opinions, and AI-generated itineraries that miss the mark… it’s easy to feel lost before you’ve even begun.
That’s where we come in.
At Encompass Africa, we’re your personal safari specialists, real humans who live and breathe Africa. We take the stress and guesswork out of planning so you can focus on the fun part: dreaming big.
Your journey, our process
Step 1: Safari briefing
We start with a conversation to understand your travel style, interests, and wishlist. This is your time to share your ideas, and our time to listen.
Step 2: Look book and proposal
Next, we create your personalised Look Book to inspire you about what’s possible based on our safari briefing. Meanwhile the magic is happening behind the scenes. We’re liaising with camps, properties and guides to seek availability and craft your tailored itinerary, the first of two complimentary proposals designed just for you.
Step 3: Time to book
Once you’re happy, we make it official. A 30% deposit secures your land arrangements, and flights booked through us are paid in full upfront.
You’ll also receive a secure link to submit your traveller information, one form per adult.
We can’t confirm your trip until we’ve received your deposit and completed forms.
Step 4: Ready, set, safari
Your final balance is due 90 days before departure. Then, 2 weeks before you travel, you’ll receive the travel documentation that has pick up times, service providers, contact info and more — so you can travel with total peace of mind. Please note we don’t provide print outs these days, rather PDF documentation that is emailed to you.
You’ll have full access to your itinerary and loads of other helpful travel information via your private Guest Portal and the Encompass Africa app, with everything at your fingertips wherever you are.
24/7 Guest in Africa support
While you’re on the ground, we’re right there with you, just a message or call away. Our 24/7 Guests in Africa service means you’ll always have support when and where you need it.
We’ve got your back. Always.
Before you go…
We’ll give you a call to wish you bon voyage and check that you’re all set.
When you return…
We’d love to hear your stories and your feedback helps us grow and improve.
At Encompass Africa, we’re only as good as the last safari delivered.
Travel that gives back
At Encompass Africa, we believe travel should have a positive impact on you, and on the world. That’s why every booking contributes to conservation, sustainability, and community empowerment across the continent.
We call it Hearten Africa and it’s woven into everything we do.
From protecting endangered wildlife and preserving wilderness areas to supporting local initiatives and cultural heritage, your holiday helps ensure Africa’s magic lives on for future generations.
Refer & Reward: share the magic
It doesn’t stop with your own journey.
With our Refer and Reward program, when you recommend Encompass Africa to friends or family and they book, we’ll gift you AUD100 to donate to a charity of your choice from our list of trusted African organisations.
It’s a simple, powerful way to spread the love for Africa and give back in meaningful ways.
Together, we make a difference, one safari at a time.