Why Choose Encompass Africa
Encompass Africa safari experts
There are a number of reasons why our guests choose us to prepare their African safari holiday. It is important for you to understand that what we profess here is our Encompass Africa DNA, it runs deep in all of us.
Encompass Africa safari experts do two things for you
Firstly, we solve your problems – do you lack the time to research and plan a trip to Africa? Do you lack the knowledge and confidence of delving into Africa holiday planning because of its complexity? Or would you prefer the specialists to plan it for you so it’s absolutely brilliant, effortless and safe for you and your family?
Secondly, we turn safari dreams to reality. Read more below or enquire now so we can get the ball rolling.
We don’t do ordinary
When you choose us, you will not get ordinary. There is no ordinary service, no pre-packaged bulk brochure sales.
We design safari holidays to suit every guest. Anything is possible from the most epic East and Southern Africa extended sojourn to the tiniest of safari getaways. Your holiday is designed based on careful decisions made to realise your dream without feeling cookie-cutter. We value relationships and work closely with you and our partners on the ground to ensure the best service and experiences. These long standing relationships in Africa also allow us to forge new trails and break away from the pack.
We love what we do
Our business was built on one man’s passion and an obsession with Africa that is instilled in the team. Together we share the vision to create great holidays to Africa for our guests.
Africa is in our blood – we eat, sleep and breathe it. We continue to seek out and craft authentic experiences that delight our guests when they visit one or more of the 17 different countries in which we specialise. We are genuine experts because Africa is all we do.
We make a positive difference
Jonathon’s vision was to create a new kind of safari company, one where sustainability is the undercurrent motivating success rather than just one more wordy goal printed on a forgotten mission statement. Over the years we have set up systems and partnerships that guarantee support of local communities, wilderness and wildlife initiatives.
The restless spirit has beckoned Jonathon and this vision will soon be expanding with our #WildlifeHero and #Ambassador4Africa initiatives. Stay tuned.
Our service encompasses everything
Our namesake is right, Encompass Africa offers each and every component required for effortless travel including land arrangements, flights and travel insurance. At the end of the day, all of our African safari journeys are effortless, outstanding and safe for you and your loved ones.
We are not for everybody
We are passionate about Africa travel and love excitement, adventure and romance. We value working closely with guests to ensure we get their brief down pat, design a holiday that meets and exceeds expectations and genuinely rewards the travellers.
So if you are looking for a quick safari package on a small budget, we may not be right for you.
We prioritise designed travel to suit your needs and whilst we customise each and every journey, we do find that there are some successful patterns and combinations that are unbeatable in reward.
The human touch
Early on we realised what we base our offering on is good old fashioned personal service. We bring humanity back into safari holiday planning. We talk to our guests on the telephone, we offer email banter, skype calls and office or home visits (Brisbane and Sydney). This time spent creating relationships means we design you a better holiday. It doesn’t stop when you book as the Safari Concierge service kicks into gear providing helpful information for your upcoming journey.
When you depart, our 24/7 Guests in Africa service ensures peace of mind because our team in Africa track your travels ensuring you’re having fun and safe.
We redefine and reimagine luxury for the modern traveller
Everybody has a different perception of luxury. So when you hear us say we do luxury safaris, don’t always assume that translates into expensive or audacious. That is not the case at all.
We define luxury as a quality and rewarding experience in Africa. It is about being in Africa, somewhere beautiful, amazing and rewarding in itself and living every moment with great people around you.
Our skill is in the ability to create your definition of luxury in an effortless safari itinerary that takes you where you wish to go.
Think global, act local
This saying has more relevance than ever before. As a business we are committed to sustainable tourism and work hard to reduce our footprint and the environmental impact in our offices and of course out ‘in the field’.
We work closely with our partners in Africa to funnel energy into projects that genuinely make a difference to the lives of locals, safety of wildlife and protection of wilderness.
We are trustworthy
Owner run, we place trust, commitment and care at the heart of our business and service delivery. We see our team as family and our guests as friends. With over 75% of our business word of mouth, it is testament to our commitment to guest care. Our guests trust us to deliver them the ultimate safari holiday to Africa and many return year upon year to see and do more on this magical continent.
When you travel with Encompass Africa safari experts, you become an ambassador for Africa and we reward you for that with our refer program. More on that when you book.
Our Encompass Africa safari experts have your health, safety and security as a top priority throughout the process.
We have created a 24/7 Guests in Africa service with an office in Johannesburg should an issue or emergency arise during your travels. See it as peace of mind. We have a rigorous checking process in place prior to your departure and once you board the plane, the Johannesburg team monitor your every move.
To top it off, we’ve prepared a Safe Travels in Africa document that has medical checklists, tips on travelling safe and more for our guests.